Get paid for the work you've done
You did the job. The customer was happy. And the invoice has been sitting there for five weeks. Chasing money is awkward, and it's easy to put off until it turns into a cash problem. These skills write the reminders, the phone scripts, and the terms for you, so you get paid without burning the relationship.
5 skills
Get PaidChase a late invoiceA client is 30+ days late and you want to keep them.View →Get PaidBill for extra workYou did more than the quote covered and never charged for it.View →Get PaidRecover failed card paymentsA recurring payment bounced and the customer hasn't noticed.View →Get PaidSet payment terms that prevent late paymentYou keep getting paid late and want to fix it before the next job.View →Get PaidSend a final demandPolite reminders failed and you need a firm last notice.View →
What owners are asking
Real questions from owners online, reworded and anonymous.
Customer says they'll pay “next week” every week. It's been two months. How do I push without sounding desperate?
Do I charge for the extra hours or just eat it? The client added three things mid-job and never asked what they cost.
I'm a one-person shop. I hate calling people about money. Is there a way to make this less awful?
Is it normal to ask for a deposit? I keep doing the whole job and then waiting 60 days for the check.
Common questions
How do I ask a client to pay without damaging the relationship?
Assume good faith in the first message. Make it about the invoice, not the person, and make paying easy with the amount, the due date, and a payment link. Save the firmer tone for the third touch, not the first.
When should I send the first reminder?
The day after the due date. Waiting a week or two tells the client late is fine. A short, friendly note on day one gets most invoices paid.
Can I charge a late fee if it wasn’t in my original terms?
Usually not on an invoice already sent. Put it in your terms going forward, and use the Set payment terms skill to word it clearly. Rules vary by state, so check locally.
What if the client disputes the amount?
Separate the disputed part from the undisputed part and ask them to pay the undisputed amount now. Then work through the rest line by line with your original quote in hand.
When is it time to send a final demand?
After two or three reminders and one phone call with no payment or no reply. A final demand sets a clear deadline and says what happens next, like small claims or a collections agency.